Shipping & Returns
- When will I receive my order?
- Do you ship to APO addresses?
- How do I know if what I’m ordering is in stock?
- Do you ship internationally?
- Can I pickup my item at your facility?
Q: When will I receive my order?
Most orders ship within 24-48 hours and arrive within 5-7 business days. We do not ‘hold’ or ‘sit on’ orders for any extended period of time. We ship it as soon as we absolutely can and provide tracking numbers to all of our customers. We also offer several express shipping options if you need it sooner.
Q: Do you ship to APO addresses?
Absolutely. We ship to APO addresses on a daily basis, however, some items can be oversized and will not be eligible for shipping. We will contact you directly with any issues. Thank you for your service!
Q: How do I know if what I’m ordering is in stock?
Our inventory is dynamic and changes every day. These changes are reflected on the site. If it allows you to add the item to your cart and purchase, we are showing it to be in stock!
Q: Do you ship internationally?
Yes, we do ship internationally on most products. Some brands may not ship internationally due to agreements with distributors/manufacturers that prohibit us from doing so.
Q: Can I pickup my item at your facility?
We do have one retail location in Austin, Texas which serves as our home office and secondary warehouse. Please note that not all products listed on our website are available for pickup at our store. Please call before assuming you can pick something up in our store.